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Lise Kristoffersen

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Block the user's PIN code

The button below the user selected in the summary with the button text Block can be used if the user has forgotten their PIN code.


This will however not be displayed in the app if the user is in Offline Mode and the PIN code is blocked from Manager.

A user will, in a very few cases, have access to a number of organization. This is shown by the listing of all organization in the app. Remember that if the PIN code is blocked from a organization (in Manager), then all the other organization will have separate unblocking codes and must be unblocked individually.

Read more about unblocking of PIN codes.


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Possible PIN code status 



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PIN code is not blocked

PIN code is blocked 

PIN code is unblocked in Offline Mode. .





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