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User summaries in Buypass Code Manager 

"Users" displays a summary of all users who have attempted to log on using Buypass Code and who have been found in LDAP/HTTP. It is not possible to set up users manually in Code Manager. All user information is administered in the organization LDAP/HTTP and a log record is sent for each log on. The user will be shown as being Active after log on. This is because invoicing is based on active users per month. It is also simple to see who has started to use Buypass Code.

User name is used to retrieve the required user information from the LDAP/HTTP directory. 

Mobile phone number and/or App-ID are the last registered for the user in the LDAP/HTTP directory. 

Change date is the date the status was last changed or the user was blocked or unblocked. 


Please klick on the user if you want to do some changes



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FAQ



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User do not get the question about activation code during activation process

User does not receive SMS with an activation code/link

Unblock code missing in Code Manager

User has blocked PIN code


 



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Roles in Code Manager 



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  • Superuser 

    A Superuser is registered when the organization is set up in Buypass. Superusers have access to all functions in Code Manager and the Superuser is the only role who has access to Buypass Code Manager. At least one additional Superuser should be registered
  • Useradmin

    The role is assigned to administrators who administrate users, assist with fault tracing and issue unblocking codes to users with blocked PIN codes. This role has access to both the event log and audit log so that a complete picture of a user’s situation can be obtained
  • Helpdesk

    The role is useful for larger organization with first and second line support. The first line can view the event log and resolve minor problems. This role can not change any user information in Manager and only has access to the event log.     

 





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