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| Hendelseslog melding | Framgangsmåte |
|---|
Otp verification failed. 2 attempts remaining Otp verification failed. 1 attempt remaining | Testa att skriva in engangskoden en gang til |
| Authentication failed. User not found in LDAP/HTTP. Tried .*. Please ensure that the user has entered the username correctly and that the mobile number and/or appID for the user is declared in the correct LDAP/HTTP-attribute | - Undersök om brukeren har skrivit riktigt brukernavn
- Undersök att LDAP/HTTP innehåller riktigt telefonnummer/appID i riktigt attribut för brukeren
|
The phone number +4711111111 in your LDAP does not match the handset that has generated the OTP.
Check that the phone number and/or appID is correct and that the phone number is formatted correctly (with country code). Also, check that the user has activated the application using the correct phone number | Undersök att telefonnumret och/eller appID i LDAP är riktigt formaterat (med landskode). Säkerställ också att det är samma nummer som brukeren använde vid aktivering av appen. |
| | |
| Radius klient melding | Framgangsmåte |
|---|
| | |
| | |
| Mobilklient melding | Framgangsmåte |
|---|
| Networkproblems. Try again later | - Säkerställ att du har datatrafik aktiverat i mobilen
- Starta om appen
- Försök igen senare
|
| Connection error. Verify your internet connection | - Säkerställ att du har datatrafik aktiverat i mobilen
- Starta om appen
- Försök igen senare
|
| OTP generation failed | |
| Please contact your local helpdesk to unblock your app | |
| PIN is blocked | |
| | |
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| Hendelseslog melding | Framgangsmåte |
|---|
Otp verification failed. 2 attempts remaining Otp verification failed. 1 attempt remaining | Testa att skriva in engangskoden en gang til |
| Authentication failed. User not found in LDAP/HTTP. Tried .*. Please ensure that the user has entered the username correctly and that the mobile number and/or appID for the user is declared in the correct LDAP/HTTP-attribute | - Undersök om brukeren har skrivit riktigt brukernavn
- Undersök att LDAP/HTTP innehåller riktigt telefonnummer/appID i riktigt attribut för brukeren
|
The phone number +4711111111 in your LDAP does not match the handset that has generated the OTP.
Check that the phone number and/or appID is correct and that the phone number is formatted correctly (with country code). Also, check that the user has activated the application using the correct phone number | Undersök att telefonnumret och/eller appID i LDAP är riktigt formaterat (med landskode). Säkerställ också att det är samma nummer som brukeren använde vid aktivering av appen. |
| | |
| Radius klient melding | Framgangsmåte |
|---|
| | |
| | |
The PIN codes must match. Please re-enter
| Mobilklient melding | Framgangsmåte |
|---|
| | |
| | |
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Paragraph Bold
Paragraph
Hvit skrift i Bold
Paragraph
Hvit skrift i Bold
Paragraph
Innhold
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